Introduction
MindLab Coaching (“the Business”) is owned and operated by Andreja Borin, providing personal and professional development services including coaching, workshops, and educational content.
These Terms and Conditions (“Terms”) apply to the use of www.mindlabcoaching.com (the “Website”), including any associated platforms, online content, tools, services, products, digital resources, or social media groups operated by Andreja Borin (collectively referred to as the “Services”).
By using the Website and Services, you agree to comply with these Terms and our Privacy Policy, which together form a legally binding agreement between you and Andreja Borin.
These Terms may be updated from time to time, and continued use of the Website after such changes constitutes acceptance of the revised Terms. If you do not agree with any part of these Terms, you must immediately cease use of the Website and Services.
The Terms are governed by the laws of England and Wales, and any disputes shall be subject to the exclusive jurisdiction of the courts of England.
Acceptance of Terms
By accessing and using the Website, registering for a course, purchasing a product, or participating in any session or community associated with MindLab Coaching, you confirm that you are at least 18 years old and agree to be bound by these Terms and the Privacy Policy. You are also responsible for reviewing these Terms periodically to stay informed of any updates.
No agency, partnership, joint venture, or employment relationship is created as a result of your use of the Website or Services. If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall continue in full force and effect.
Services and Products
MindLab Coaching offers one-to-one coaching, group mentoring, online courses, guided meditations, digital workbooks, downloadable resources, and other well-being and professional development services (the “Services”). These offerings are intended to support individuals in cultivating clarity, resilience, and authenticity.
By enrolling in any paid service, you agree to the terms outlined in the client agreement (where applicable), and confirm that you understand the coaching relationship is not a substitute for psychotherapy, counselling, medical treatment, or legal advice.
While every effort is made to ensure the accuracy and accessibility of the Website and Services, availability may occasionally be interrupted due to maintenance, updates, or issues beyond our control. Andreja Borin reserves the right to modify or discontinue any part of the Services at any time.
Financial Terms
All service fees are clearly outlined prior to payment. Payment may be made upfront or via an agreed instalment plan. Once payment is made or a payment plan is initiated, you agree to complete the full payment schedule as outlined.
MindLab Coaching does not offer refunds except where required by law or in circumstances where genuine value has not been received. Refunds, if offered, are assessed on a case-by-case basis and at the sole discretion of Andreja Borin.
If you are experiencing financial difficulty, please reach out directly to discuss alternative arrangements at: Andreja@mindlabcoaching.com.
Client Responsibility
By participating in any MindLab Coaching programme or service, you acknowledge that your progress depends on your own engagement, effort, and responsibility. While tools, frameworks, and support are provided, results are not guaranteed.
You agree to maintain the confidentiality of any login details or passwords associated with accessing content, and not to share your access or materials with others.
Membership and Community Conduct
If you participate in any group forum, online course, or private membership space, you agree to contribute respectfully and uphold a safe, inclusive environment for all. Harassment, discrimination, spam, or misuse of the community space will result in immediate removal and termination of access without refund.
Use of Content and Intellectual Property
All materials shared through MindLab Coaching, including digital downloads, videos, audio recordings, workbooks, and course content, are the intellectual property of Andreja Borin and may not be copied, distributed, or reused without written permission.
By submitting any testimonials, comments, or user-generated content, you grant MindLab Coaching the right to use that content for promotional and educational purposes, unless otherwise requested in writing.
Recording and Media Consent
Live sessions and workshops may occasionally be recorded for training or promotional use. By participating, you consent to being recorded, unless you have explicitly opted out in writing beforehand. If you wish to withhold consent, please contact: Andreja@mindlabcoaching.com before your session.
Cancellations and Rescheduling
If you need to cancel or reschedule a session, please provide at least 24 hours’ notice. Missed appointments or late cancellations may be charged at full rate. If MindLab Coaching needs to reschedule, we will notify you as early as possible and arrange an alternative time.
Liability Disclaimer
You agree that use of the Website and Services is at your own risk. To the fullest extent permitted by law, Andreja Borin disclaims all liability for any direct, indirect, or consequential loss arising from your use of or reliance on any materials, services, or content provided.
You agree to indemnify and hold harmless MindLab Coaching and Andreja Borin from any claims, damages, or expenses resulting from your breach of these Terms or misuse of the Services.
External Links and Third-Party Products
Where links to third-party websites, tools, or services are provided, they are for your convenience only. MindLab Coaching is not responsible for the content, accuracy, or security of any external sites, and use of those sites is at your own discretion.
Occasionally, affiliate links may be included in content. If you make a purchase through one of these links, a small commission may be received at no extra cost to you.
Contact and Support
If you have questions or concerns regarding these Terms, or would like to discuss any aspect of your experience, you are encouraged to reach out:
MindLab Coaching
Owner: Andreja Borin
Email: Andreja@mindlabcoaching.com
Location: Based in the United Kingdom
Working internationally